PRIVACY POLICY for Raveradiorecords.com
Effective Date: 23rd February, 2025
1. Introduction
Raveradiorecords.com (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website (https://www.raveradiorecords.com) and use our services. This policy is compliant with the General Data Protection Regulation (GDPR).
2. Data Controller
The data controller responsible for your personal data is:
3. Data We Collect
We may collect the following types of personal data:
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Information You Provide Directly:
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Account Information: If you create an account, we collect your name, email address, username, password (hashed), and potentially other information you provide during registration (e.g., artist name, biography).
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Purchase Information: If you purchase products or services, we collect your billing address, shipping address, payment information (processed by a third-party payment processor – see section 5), and order details.
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Communication Information: If you contact us through our contact form or email, we collect your name, email address, and the content of your message.
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Newsletter Subscription: If you subscribe to our newsletter, we collect your email address.
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User-Generated Content: If you post comments, reviews, or other content on our website, we collect that content and any associated information (e.g., your username).
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Information We Collect Automatically:
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Log Data: We collect information about your use of our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
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Cookies and Similar Technologies: We use cookies and similar technologies (e.g., pixel tags, web beacons) to collect information about your browsing activity. See our Cookie Policy (Section 10) for more information.
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Device Information: We may collect information about the device you use to access our website, including the device model, operating system, and unique device identifiers.
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4. Legal Basis for Processing
We process your personal data based on the following legal bases under GDPR:
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Consent: We will obtain your consent to process your personal data for specific purposes, such as sending you marketing emails or using certain cookies. You have the right to withdraw your consent at any time.
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Contractual Necessity: We process your personal data when it is necessary to perform a contract with you, such as processing your order or providing you with access to our services.
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Legitimate Interests: We may process your personal data when it is necessary for our legitimate interests, such as improving our website, preventing fraud, and providing customer support, provided that your rights and freedoms do not override those interests. We will always balance our legitimate interests against your rights.
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Legal Obligation: We may process your personal data when required by law.
5. How We Use Your Data
We use your personal data for the following purposes:
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To provide and maintain our website and services.
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To process your orders and payments.
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To create and manage your account.
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To communicate with you, including responding to your inquiries and providing customer support.
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To send you newsletters and marketing communications (with your consent, where required).
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To personalize your experience on our website.
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To improve our website and services.
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To prevent fraud and abuse.
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To comply with legal obligations.
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To analyze website usage and trends.
6. Data Sharing and Disclosure
We may share your personal data with the following categories of recipients:
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Service Providers: We use third-party service providers to assist us with various aspects of our business, such as payment processing (e.g., PayPal, Stripe), website hosting, email marketing, analytics, and customer support. These service providers are contractually obligated to protect your personal data and only use it for the purposes we specify.
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Legal Authorities: We may disclose your personal data to legal authorities if required by law or legal process.
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Other Users: If you post content on our website that is publicly visible, other users may be able to see your personal data (e.g., your username and comments).
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Affiliates: We may share your personal data with our affiliates, subsidiaries, or parent companies.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA) that may not have data protection laws equivalent to those in the EEA. When we transfer your personal data outside the EEA, we will implement appropriate safeguards to ensure that your personal data is protected in accordance with GDPR, such as:
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Standard Contractual Clauses: We may use Standard Contractual Clauses approved by the European Commission.
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Adequacy Decisions: We may transfer data to countries that have been deemed to provide an adequate level of protection by the European Commission.
8. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and the applicable legal requirements.
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Account Information: We will retain your account information as long as your account is active. If you close your account, we may retain your information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.
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Purchase Information: We will retain your purchase information to comply with tax and accounting regulations.
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Marketing Communications: We will retain your email address for as long as you subscribe to our newsletter. You can unsubscribe at any time.
9. Your Rights Under GDPR
Under GDPR, you have the following rights regarding your personal data:
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Right to Access: You have the right to request access to your personal data and information about how we process it.
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Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
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Right to Erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data under certain circumstances (e.g., when the data is no longer necessary for the purposes for which it was collected).
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Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances (e.g., when you contest the accuracy of the data).
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Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
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Right to Object: You have the right to object to the processing of your personal data under certain circumstances, including processing for direct marketing purposes.
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Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
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Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights under GDPR. The relevant supervisory authority is [Insert the name and contact details of the supervisory authority in your jurisdiction. For example, in the UK it’s the ICO (Information Commissioner’s Office)].
To exercise your rights, please contact us at info@raveradiorecords.com. We will respond to your request within one month, unless we have a legitimate reason to extend the response time.
10. Cookie Policy
We use cookies and similar technologies to collect information about your browsing activity on our website.
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What are cookies? Cookies are small text files that are placed on your device when you visit a website. They are used to remember your preferences, track your browsing activity, and personalize your experience.
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Types of cookies we use:
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Essential Cookies: These cookies are necessary for the operation of our website. They enable you to navigate the website and use its features.
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Analytics Cookies: These cookies allow us to analyze how users use our website and to improve its performance. We use [Specify the analytics tools you use, e.g., Google Analytics] for this purpose.
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Functional Cookies: These cookies allow us to remember your preferences and to personalize your experience.
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Cookie Consent: We will obtain your consent to use cookies, except for essential cookies. You can manage your cookie preferences through our cookie banner or through your browser settings.
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How to control cookies: You can control cookies through your browser settings. You can block cookies, delete existing cookies, and set your browser to notify you when a cookie is placed on your device. Please note that blocking cookies may affect your ability to use certain features of our website.
For more information about our use of cookies, please see our Cookie Policy: https://www.raveradiorecords.com/cookie-policy
11. Security
We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:
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Using encryption to protect sensitive data.
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Implementing access controls to restrict access to your personal data.
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Regularly monitoring our systems for security vulnerabilities.
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Training our employees on data protection best practices.
12. Children’s Privacy
Our website is not directed to children under the age of 16, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at info@raveradiorecords.com.
13. Links to Other Websites
Our website may contain links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any websites you visit.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates. If we make material changes to this policy, we will provide you with notice as required by law.
15. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@raveradiorecords.com